Difficult conversation prep
OfficialOfficial · updated Nov 4, 2026 · v1.0.1
Prepares a hard conversation: goal, facts vs interpretation, a neutral opening, listening prompts, likely reactions, next steps, and HR flags.
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When to use it
- A performance problem didn't improve after feedback
- You need to deliver bad news or address conflict
What you give it
- What it's about and who it's with
- Dated facts and past conversations
- What you want to be true afterwards
What you get
A one-page prep with the opening words, listening prompts, responses to likely reactions, next steps, and HR flags checked.
Changelog
- v1.0.1 · Nov 4, 2026 · Example: the opening line dates the client's complaint 31 October, as the input does, instead of "yesterday" (the input gives no meeting date).
- v1.0.0 · Nov 4, 2026 · First release.
Sources
- Summary of "Difficult Conversations: How to Discuss What Matters Most" | Beyond Intractability (2026-11-04)
- Use SBI (Situation-Behavior-Impact) to Inquire About Intent | CCL (2026-11-04)
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