Internal FAQ roundup
OfficialOfficial · updated Nov 4, 2026 · v1.0.0
Finds the questions many employees are asking and answers each in 1 to 2 sentences from official sources, flagging what needs a leader.
Sign up free to add this skill to your pod
You come back here after you sign in, and add it with one click.
When to use it
- After a reorg, launch, policy change, or fundraise that people keep asking about
- Before an all-hands, to prepare the questions leadership should answer
What you give it
- Questions from Slack, email, doc comments, or a Q and A form
- Official sources: announcements, policies, handbook
- Audience and period
What you get
A ranked FAQ with sourced answers, plus lists of questions that need a leadership answer and questions not decided yet.
Changelog
- v1.0.0 · Nov 4, 2026 · First release, adapted from anthropics/skills internal-comms.
Sources
- anthropics/skills internal-comms: FAQ answers guideline (2026-11-04)
- Nielsen Norman Group: How users read on the web (2026-11-04)
Adapted from anthropics/skills: internal-comms (examples/faq-answers.md), licensed Apache-2.0. Rewritten with clustering and ranking steps, a leadership-answer list, an example, and a checklist.
Related skills
- Internal change announcement Writes an internal email or Slack post for a change: bottom line up front, what changes, why, when, who it affects, what to do, and where to ask.
- FAQ from support tickets Turns a batch of tickets or chats into an FAQ: questions in customer words, ranked by count, short answers, and flags for answers to confirm.
- Weekly 3P update (Progress, Plans, Problems) Writes a weekly Progress, Plans, Problems update a reader takes in within 60 seconds, with numbers and last week's plans accounted for.
- Decision record (decision log entry) Records a decision as a short log entry: the decision, context, options considered, why, who decided, the date, status, and a revisit trigger.